Here are our frequently asked questions and their answers, listed by topic. To view the answer, click on the question.
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For quick access, go to university.blueprism.com or
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If you are in the Portal, go to the top menu and select University > Training Offering (LMS)
You will need a Portal Account to login the Blue Prism University. For instructions on how to create an account please refer to the Blue Prism Portal – Account Creation document shared separately with these FAQs.
You will need to complete our contact form with details and screenshots of your error and our team will contact you as soon as possible. Our Blue Prism University team is only available during the following business hours: Monday to Friday 08:30 to 17:00 (GMT/BST)
Once logged into the LMS, you will be directed to your Landing Page and you can navigate through the LMS from here using the icons at the top of the screen or via the content links within the page.
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My Transcript: This is where all the course that you have enrolled in are stored. Click on this icon to quickly access these courses.
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Learning Plans: This is where you will find the Learning Plans that you are assigned to.
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Online Courses: This is where all the courses on the LMS can be found. They categorised in a list and can be filtered, for example by language. Alternatively you can use the search options to search for courses using key words.
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Learning Edition: This will direct you to our Learning Edition page where you can enter your details as required and download your Learning Edition license.
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Learning Community: This will direct you to the Blue Prism University Community page where you have the opportunity to communicate with other likeminded learners
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FAQs: There are several common questions specifically relating to the LMS included here. If you cannot find your answer here, you might wish to consult our generic FAQs on the Portal which cover all the Blue Prism University offerings.
Select the ‘Online courses’ icon on your landing page. From here, there are 2 quick ways to search for content on our LMS:
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Use the main search bar located at the top of the page
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Go to the ‘Online Courses’ icon on your Landing Page and this will show you all the courses available by catalogue. There is a search facility here and a filter which allows you to refine your criteria, by language for example.
Select the course that you are interested in and this will take you to the course information page which provides details about the course and there is a green “ENROLL” button on the right hand side for you to click in order to enrol.
Go to the ‘My Transcript’ icon and this will show all the courses and Learning Plans that you are enrolled in.
To gain Blue Prism Academia membership, your institution should meet these qualifications:
- Must be formally accredited by a public or other governing body.
- Must be a degree, diploma, and certificate-granting institution.
- Must be a non-profit institution that does not charge students on a per-class basis to receive Blue Prism training.
We have several features that allow our program to benefit your students and your institution:
- Bridging the gap between education and employment.
- Provide enhanced learning and world-class training, to the next generation of learners.
- Easy online enrolment for qualifying institutions—at no cost.
- Well-rounded curriculum designed to position students for cutting-edge RPA jobs.
- Multiple courseware formats.
- Content is available in six (6) languages for most courses.
- Access to the Blue Prism University Learning Community, which introduces students and instructors to subject matter experts on RPA technologies.
Because we believe that closing the technology skills gap is vital to the future of enterprise software, we offer Blue Prism Academia course content at no cost to qualifying educational institutions.
Thank you for your interest in joining the Blue Prism Academia Program. Together we will strive for a wonderful future and exciting career. To be part of our program, educators need to meet the below requirements:
- Assign 1 to 2 educators committed to teaching RPA to your students.
- Deliver a minimum of one formal class annually.
- Include at least one course in your regular curriculum either as required or elective.
If you are interested in collaborating with Blue Prism University Academia Program we invite you to start by submitting the Educator Information Form. We will get back to you within 5 working days.
To kick-start your Blue Prism journey, follow these 3 easy steps:
- Create your Portal Account
- Request your license
- Download & install the product
1. Create your Blue Prism University Portal account
- Register for a Blue Prism portal account using your school email address at portal.blueprism.com.
- Click the password link in your registration email (hint: email will come from “ro.bot”).
- Click the “Log In” button.
- Set your new password.
- Scroll down to Fill out your profile information.
- Make sure to click the “Save” button!
- You will see a green ribbon and message indicating changes have been saved.
- Scroll up and click the “University” menu item (hint: you can now login in at portal.blueprism.com).
- Click the “Training Offering (via LMS)" option.
- Accept and Confirm the privacy policy pop-up (only active on first-time login).
2. Now you request your free Learning Edition License
- Click the “Learning Edition” option.
- Click the “Get License” menu button.
- Click the “Get Learning Edition” button.
- Fill out and submit the request form.
- You will receive an autogenerated email with the License Key and information about the 90-day free license. Hint: the email will come from [email protected].
- Make sure to download and save the attached license file.
- The download will be in “C:\Users\<your username>\Downloads\<your name>.lic” unless you specified another folder.
3. Now you can download and install Blue Prism
- Click the enclosed link to download the Learning Product (https://portal.blueprism.com/products/trial).
- You may have to log into the portal if you had logged out.
- Click the download button.
- The download will be in “C:\Users\<your username>\Downloads\BluePrismLearning6.6.msi” unless you specified another folder.
- Double click BluePrismLearning6.6.msi and follow the prompts to install.
- When prompted for the license, simply navigate or paste in the path to the previously save .lic file, i.e. “C:\Users\<your username>\Downloads\<your name>.lic”.
Yes, students and Educators are provided with a participation certificate upon successfully completing all the course sections and the self-test through Blue Prism University LMS.
All Blue Prism professional certification exams are scheduled and most can be taken either online or in person at an authorised Pearson VUE test centre. Once you have successfully passed one of our exams, the Blue Prism Digital Badging program allows you to receive a digital badge.
Learn more about individual Blue Prism certification exams here:
https://portal.blueprism.com/university/certification
To schedule your exam appointment, please visit:
Blue Prism curriculum is built with input from development, support, and field consulting teams to help educational institutions keep pace with RPA industry demands. The curriculum offers hands-on instruction across the platform, giving students the opportunity to learn practical skills based on used cases from enterprise implementations.
Blue Prism Academia course content and certifications are the same as those offered by Blue Prism University.
Blue Prism University offers an Enterprise product to help you become familiar with Blue Prism software. Blue Prism tools can be downloaded in two steps.
Step: 1 - Learning Edition:
- A feature limited installation of Blue Prism.
- A free 90-day license.
- This works only on an individual personal laptop or personal desktop.
To support the above edition, we provide free access to our product documentation, training materials, and Blue Prism Learning Community.
Ensure your device meets the minimum requirements:
- Intel Processor
- 2GB RAM
- Minimum 10GB free disk space (after install of Operating System and standard software)
- Windows 8.1 (64-bit) or 10 (64-bit)
- .NET Framework 4.7
Step 2 - Training License:
- A feature limited installation of Blue Prism.
- A free 12 months license.
- This works only on institution computer lab systems.
To support the above training license, we provide free access to our product documentation, training materials, and Blue Prism Learning Community.
Ensure your device meets the minimum requirements:
- Intel Processor should be x64 with a minimum speed of 1.4 GHz but ideally 2.0 GHz or faster.
- Step One - Install SQL Server Express (which is the free version) 2016 or 2017 in all the systems. (https://www.microsoft.com/en-in/sql-server/sql-server-editions-express).
- Step Two - Install v6.2 for local training. Please go to University Portal > Product > Previous Releases. Install Blue Prism 6.2 > x64.msi. (https://portal.blueprism.com/products/previous).
- Step Three - Install foundation training setup – It can be found at LMS > Blue Prism Foundation Training Section 1: Foundation Training Setup Guide.
- Step Four – Blue Prism Academia Program Manager to share the training license with the educator.
You can recover your login, reset your password, or contact customer service for further assistance, all from the main Blue Prism Portal page on:
The Blue Prism Associate Developer (ASDEV01) exam focuses on testing the essential skills and knowledge required to configure a simple Blue Prism process automation solution.
The Associate Developer Certification Exam is intended for entry level users who want to learn about how to build Blue Prism process automations and might not have the opportunity for hands-on practical experience through an employer
Blue Prism University identified the need to provide users with a working knowledge of the Blue Prism Enterprise application, so users may start their RPA career, without having hands-on experience within a company.
The Blue Prism Associate Developer (ASDEV01) assesses the essential skills and knowledge required to configure a simple Blue Prism process automation solution.
The Blue Prism Developer (AD01) is the next level up and is intended for users who have completed the Associate and Developer training and are gaining hands-on practical experience in delivering quality Blue Prism process automation solutions. If you are in the process of preparing for the Blue Prism Developer Certification Exam, your learning path will contain the courses from the Associate Developer Learning path.
The Associate Developer certification is aimed at entry level developers who may not have the opportunity to gain the recommended 3 months practical experience in developing automations within Blue Prism. Its aim is to allow users to gain a basic knowledge of automation fundamentals, especially for those who may not have access to Blue Prism in a work environment.
There are no pre-requisites for the Associate Developer Learning Path. If you wish to sit for the Associate Developer exam, please refer to the Certification Overview for further information on the scope and preparation for the exam.
The Blue Prism Associate Developer Learning Path is a collection of courses, as shown below:
- Basic Awareness
- Blue Prism Foundation Training
- Blue Prism Process Templates
- Blue Prism Credentials and Credential Manager
- Advanced Data Items
- Advanced Attribute Matching
Duration: Approx. 32 hours
After completing the Associate Developer Learning Plan you may enrol in the Developer (AD01) Learning Plan.
You do not have to pass one exam before moving onto the next exam. The Associate Developer exam is not a prerequisite to enrolling in the Developer Learning path. The only prerequisite to the Developer Learning path is completing the Associate Developer Learning Path. Please note: Blue Prism does recommend completion of both the Associate Developer & Developer Learning Paths prior to sitting the Blue Prism Developer (AD01) exam.
You will not automatically receive the Associate Developer certification. The Associate Developer Certification will not be granted to Certified Developers. You may sit for the Associate Developer Certification at your leisure. If you wish to sit for the Associate Developer exam, please refer to the Certification Overview for further information on the scope and preparation for the exam.
This exam is currently only available in English
No, the Associate Developer Certification Exam is available on OnVue (Online Proctored) and at Pearson Vue Test centres. To book your exam, head over to our page at Pearson Vue.
Our worldwide network of Authorized Training Partners delivers flexible, role-based, customized, public and private training that prepares learners to achieve the most desirable, industry certifications available.
If you wish to apply for the Authorized Training Partner Program, please use this link.
The Autonomous Training Kit (ATK) offering is no longer available on the portal. The format of this offering has been changed. Please refer to Blue Prism Foundation Training on the LMS.
You will have received communication about transitioning to the Blue Prism University by 29th April 2021. You will therefore need to complete your courses in the BPC Academy before 29th April 2021. Incomplete courses will not be migrated and as such will need to be restarted in Blue Prism University.
If you have not started your course, it is best to start the course in Blue Prism University
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BPC Training Environments are being phased out as BPC Academy continue their transition to Blue Prism University. In the near future, all training will utilize Blue Prism University and our LMS – please contact your Account or Customer Success Manager for more details. If you wish to get up to speed on Blue Prism Designer before your environments are available, proceed to install the Learning Edition of Blue Prism locally
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If you have purchased your BPC Training package and do not have access to your training environment. Please contact your Account or Customer Success Manager for more information
- Information will be sent to all users with a provisioned training environment with timelines and plans for its decommissioning. Please contact your Account or Customer Success Manager for more information
The eLearning content available on Blue Prism University is free of charge.
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BPC Practitioner
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BPC Operator
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BPC Surface Automation
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BPC IADA Orchestration
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BPC OCR
The BPC Practitioner course will not give you all the information you need in order to sit the Developer exam. Please see the recommended training path for our Developer certification at the link below,
The digital badge, replaces the paper or digital certificate that we previously provided when you passed an exam. Please use the link below for further information about our Credly digital badges.
Badges are no longer stored on the portal, they are stored on the Credly platform. Please log in to your Credly account to view/download your badge.
Blue Prism awards digital badges to successful exam candidates via the Credly platform - electronic or paper certificates are no longer issued. If you are successful in your exam you will receive an email notification from Credly with instructions for claiming your badge. You can alternatively go to your Credly account, sign in and locate your badge.
For more information on how to accept your digital badge, please check out the below link.
How can I be sure I receive my badge notification email?
For information on how to share and manage your digital badge please click the link below.
You can verify badges by searching in the below link.
However, the digital badges will only be visible if you select the option to enable them to be visible. The instructions for how to set this up are available in the above link.
Once you have completed your course, follow the steps below to download your completion certificate.
- Once logged into your LMS account, click on the 3 lines in the upper left hand corner next to the Blue Prism Logo
- Click on MY ACTIVITES and this will bring up a dashboard
- Click on COURSES
- For any courses you completed, you should see a medal listed, click on the medal
- Once you clicked on the medal, download your certificate.
If you dont see a certificate for a particular course, just fill out our contact form and one of our team members will assist you.
You can update your Credly email address at any time but Credly does recommend leaving all email addresses within your account.
For steps on how to update your email address including how to switch your default email address, please click the link below.
You can reset your password on the Pearson Vue website using the link below. If you have issues resetting your password, please contact Pearson Vue directly using the information below.
In order to sit an exam, you will need to provide a form of government ID at the test centre.
The name displayed on your Pearson Vue account must match the name on your government ID to gain entry to the exam.
However you do not need your middle name listed, only your first and last names need to match.
Please click the link below to download our exam pricing list.
Please note: Prices do not include applicable taxes, vouchers, promotions or membership discounts that you may have.
Online exams are now available for most of our exams through Pearson Vue. When you book your exam, select the exam ending in _OP to select the online version of this exam.
Once you have booked your exam, check your confirmation email to ensure that your exam has been booked for the online version so any issues can be resolved before you take your exam.
If you have any issues scheduling an online exam, please contact Pearson Vue directly for further assistance.
If you are missing any exams on your Pearson Vue account, please contact us directly using this form.
The below exams do not need pre-authorization.
- Associate Developer (ASDEV01)
- Blue Prism Developer (AD01)
- Blue Prism ROM Architect (ARA02)
- Designing a Blue Prism (ATA01)
- Designing a Blue Prism (ATA02)
- Installing and Configuring a Blue Prism (AIE01)
- Installing and Configuring a Blue Prism (AIE02)
The below exams do need pre-authorization
- Blue Prism Professional Developer (APD01) - Must have first passed the Blue Prism Developer (AD01) exam at least six months earlier.
- Designing Blue Prism Process Solutions (ASD01) - Must first have passed the Blue Prism Developer (AD01) exam.
You can go directly to the Pearson Vue website and book an exam yourself.
As the response to the coronavirus (COVID-19) continues to evolve rapidly, authorities around the globe are responding to the situation with stricter measures that changes the landscape in which we operate.
For the latest updates please visit here.
Pearson VUE continues to deliver exams to third-party test centers that are operational. To find these test centers, please visit Pearson Vue test center page and contact the test center directly.
Please refer to Pearson Vue Coronavirus Update Page for additional details and the most up-to-date information on test delivery in specific regions.
Candidates are responsible for keeping up to date on the coronavirus updates for their test center.
Payment can be completed via the Pearson Vue website when booking your exam. Pearson Vue accept credit and debit cards (Visa, Master Card).
NOTE: Pearson VUE do not accept credit card payments in the following countries: Afghanistan, Bangladesh, Benin, Cameroon, Gambia, Ghana, Lebanon, Nigeria, Pakistan, Senegal, Tanzania, Togo, and Uganda.
Please contact Pearson Vue for more information on payment.
You can enter your certification voucher code during the 'checkout' stage of booking your exam
- Select the 'Add voucher or promo code' option on the payment page.
- Enter your code
- Select 'Apply' and your discount will be applied accordingly.
Please see the following information about Pearson Vue vouchers.
Voucher facts
- There is no volume discount for vouchers.
- There is a minimum requirement of ten (10) vouchers per order.
- All vouchers are pre-paid. Vouchers are non-refundable and non-returnable.
- Vouchers expire 12 months from the date they are issued. Voucher expiration dates cannot be extended. The exam must be taken by the expiration date printed on the voucher.
Pearson Vue offer automatic accommodation to those who are eligible.
If you are looking to determine if you are eligible for accommodation for your exam, please follow the below steps for further information.
Please note that language accommodations will not be granted if the exam is available in your native language.
Automatic Accommodations
- Check if your country is listed in the below 'Country list'. If your country is listed, you will not receive an automatic accommodation.
- If your country is not listed, you will be granted automatic accommodation from Pearson Vue for an extra 30 minutes on your exam.
- Check your Pearson Vue account and ensure that your country of residence is listed correctly.
- Schedule your exam and check your confirmation email to see that the extra time was added.
- If the extra time is not showing on your confirmation email, please contact Pearson Vue directly so they can assist you further.
Country List
AUS, BLZ, BMU, BWA, CAN, CMR, FJI, FSM, GBR, GGY, GHA, HKG, IMN, IND, IRL, JEY, KEN, KIR, LBR, LCA, LKA, LSO, MHL, MLT, MUS, NAM, NGA, NZL, PAK, PHL, PLW, PNG, RWA, SDN, SGP, SLB, SLE, SSD, SWZ, SYC, TZA, UGA, USA, WSM, ZAF, ZMB, ZWE.
If you live in a country where English is the native language, but are originally from a country where English is not the native language or you need another type of accommodation; please contact us using this form and provide the following information:
- Your Blue Prism Portal ID
- Your Pearson Vue username
- Your full name
- The name of the exam you wish to sit
PearsonVUE supply Blue Prism with weekly reports of exam accommodations provided in each country where exams have been taken.
Any candidate found to be deliberately abusing automatic accommodations will have their certification revoked without refund and will not be permitted to sit further exams.
Please note that Blue Prism is not able to reschedule your exam, you will need to either log into your account or contact Pearson Vue to make these changes.
For more information on rescheduling an exam, please check the Pearson Vue website link below for full details.
Helpful resources for test-takers // Pearson VUE
Please refer to your original appointment confirmation email to see whether there are any fees or deadlines for rescheduling or cancelling your exam.
A re-sit cannot be taken until at least 30 days after a failed exam. This applies to all exams.
Please note that you will need to pay the exam fee in order to retake the exam.
You can take the exam as many times as you need but please note that you will need to pay for the exam each time you take it.
You will also need to wait 30 days after each failed exam before you can schedule the next exam.
You can find the score for your exams by logging into your account. Unfortunately, to protect the integrity of our exams, we cannot provide feedback for individual questions.
Pearson Vue uses the OnVUE online proctoring system which allows you to take an exam securely from your home. To find out more information about how to run a system test before you take your exam, click on the link below for details.
It is the exam takers responsibility to ensure they are prepared to take an online exam before the exam starts.
An online exam is similar to a regular exam with a few exceptions. Click on the link below to find further information on what to expect including a short video and frequently asked questions about the experience.
Helpful resources for test-takers // Pearson VUE
Be sure to be prepared before you take your exam. It is the candidates responsibility to ensure they have the correct set up before the exam starts.
If you have any questions or issues with your OnVUE set up, please contact Pearson Vue directly at the link below.
You must provide your own equipment for the exam, please see the below:
- Required: a desktop or a laptop; tablets and touch screens cannot be used for your exam.
- Required: a single monitor. Extra monitors are not allowed; you should to remove them from the testing room, or at least show them as unplugged in your testing environment photos.
- Required if using an external monitor with a laptop: you must have an external mouse, keyboard, and webcam and the lid of your laptop must be closed
- Recommended: a personal computer rather than a work computer, which may have additional security that can interfere with your testing session.
Once you have completed your exam, Credly will sent you an email with your exam results. In that email, you will have a report which will show you your scores for each of the sections in the exam.
NOTE: you will not receive a breakdown of the questions to protect the integrity of the exam. If you did not receive an email or want to look back on an older exam, follow the steps below.
1. Log into your Credly account, this will bring you to your Dashboard
2. In the menu on the right, select View Score Report
3. Select the exam that you want to view using the view button.
You will then be shown a detailed report of your exam.
To join Blue Prism University, you first need to create a portal account. You can create your account using the link below.
Create new account | Blue Prism Portal
Once you created your account and logged in, simply select 'Training offerings - (Via LMS)' under the 'University' tab to access our training content.
From our portal log in page Home | Blue Prism Portal, click on the UNIVERSITY drop down menu and then select TRAINING OFFERING- (via LMS) to get access to our training portal.
The Blue Prism Learning Management System (LMS) can be accessed from the Portal under the University tab.
You can share all our content from the LMS to your friends and colleagues.
Please see the below guide for further information on how to share content from the LMS
Once logged into your LMS account
- Click on the 3 lines in the upper left hand corner next to the Blue Prism Logo
- Click on MY ACTIVITES and this will bring up a dashboard
- Click on COURSES
- For any courses you completed, you should see a medal listed, click on the medal
- Once you clicked on the medal, download your certificate.
If you dont see a certificate for a particular course, just fill out our contact form and let us know and we will sort it out for you.
We would love to hear what you have to say about our courses and your learning experience. We take feedback seriously and are always looking to improve the experience you have while attending trianing. Please fill out the survey at the link below to let us know what you think.
The Foundation Training is aimed at beginners and provides entry-level instruction regarding all aspects of a Blue Prism Process Solution. You do not need any special skills or previous knowledge of Blue Prism in order to take this class.
You can find loads of resources in our Blue Prism Community. You can post questions, help others with their questions and find some general information in our community pages. Use the link below to get to our community page to sign up and start contributing!
Blue Prism Home - Blue Prism Community
Blue Prism Foundation Training is a stand-alone course, providing a comprehensive introduction to all key concepts and activities associated with Blue Prism Process configuration. If you wish to continue your training, check out our Blue Prism Certification paths for more information.
You can find more information about our trial licenses using the below link.
The training license can't be extended but you can request a new license and then replace it in your Foundation Training to complete your course.
To request a license, please go to our Product page and under Blue Prism Enterprise, you will find the Learning Edition.
You will find a quick survey at the end of each course on the LMS. Please fill it out with as much feedback as possible. Thank you!
There are two training course modules available:
- Surface Automation - Basic Training which takes approximately 6-8 hours to complete.
- Surface Automation - Advanced Training which takes approximately 16-20 hours to complete.
For a full suite of Surface Automation training information, including the 'Introduction to Surface Automation' document please go to LMS.
Blue Prism uses a Microsoft SQL Server database as a repository for most data, such as processes, logs, audit, and user information. To keep the installation and setup simple, we deploy Microsoft SQL Server 2017 Express LocalDB for you as part of the Blue Prism Learning Edition.
Microsoft SQL Server 2017 is supported on Windows 8.1 and above and is only available as a 64-bit installation. Therefore, the minimum requirement for Blue Learning Edition is a 64-bit installation of Windows 8.1 or above.
Please select the below link in order to learn more about which desktop browsers are supported by our LMS (Docebo).
https://www.docebo.com/online-training-lms-system-requirements/
In an older version of the Foundation Training, you would have your consolidation exercises reviewed.Blue Prism no longer review the consolidation exercises as the Foundation Training has been updated.
Please ensure you are taking the current version of Foundation Training in the Blue Prism LMS (Learning Management System). In section 11 is the consolidation exercise example you can use to review your consolidation exercise answers.
In the Blue Prism Foundation training, in section 11 is the consolidation exercise example you can use to review your consolidation exercise answers.
Yes!
We have quick How To videos published twice a month on Blue Prism's YouTube channel and in our BP Learning Bites section at Blue Prism University.
You can switch your preferences so that the platform is translated into your language by following the steps below.
1) Log into your account.
2) In the upper left corner, next to the BluePrism logo, are 3 lines, click on the lines.
3) You should see your name and email address at the top with a pencil to the right, click on the pencil.
4) Under preferences, select your language.
5) Save your changes.
This will not translate course content into your language, it will only translate headers and some menu items.
You can switch your preferences so that the platform shows the date format that you prefer.
1) Log into your account.
2) In the upper left corner, next to the BluePrism logo, click on the 3 lines.
3) You will see your name and email address at the top with a pencil to the right, click on the pencil.
4) Under preferences, select your date format and pick the format you want from the drop down menu.
5) Save your changes.