SS&C|BLUE PRISM AGREEMENTS
On this page you will find various agreements for software, cloud, support and services offerings from SS&C|Blue Prism.
These agreements form the basis of your contractual relationship with us when used as a clickwrap or when referenced in your SS&C|Blue Prism quotation or sales order. If you have any questions related to these agreements, please contact your SS&C|Blue Prism sales account manager.
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Below you will find SS&C|Blue Prism's offerings, grouped by "family". If you're having difficulty finding an offering, please click here for a consolidated view of the offerings within each family.
Governing Terms
Product Specific Terms
“Product” as used in the Addendum refers to Blue Prism Enterprise. “Documentation” refers to the documentation for Blue Prism Enterprise.
Please note that newer installations of Blue Prism Enterprise, starting with v.7.3, offers certain opt-in components governed by separate legal terms, indicated below under "Application Modeller (BETA)" and "Smart Vision".
Other Applicable Terms
Governing Terms
Product Specific Terms
- “Product” as used in the Addendum refers to Blue Prism Desktop. “Documentation” refers to the documentation for Blue Prism Desktop.
- A “Desktop” is an individual virtual or physical device that has a separate fully qualified domain name.
Other Applicable Terms
Governing Terms
Product Specific Terms
“Product” as used in the Addendum refers to Automation Lifecycle Management. “Documentation” refers to the documentation for Automation Lifecycle Management.
Other Applicable Terms
Governing Terms
Product Specific Terms
“Product” as used in the Addendum refers to Interact. “Documentation” refers to the documentation for Interact.
Other Applicable Terms
Governing Terms
Product Specific Terms
“Product” as used in the Addendum refers to Decision. “Documentation” refers to the documentation for Decision.
Other Applicable Terms
Governing Terms
Product Specific Terms
“Product” as used in the Addendum refers to Director. “Documentation” refers to the documentation for Director.
Other Applicable Terms
Governing Terms
Product Specific Terms
“Product” as used in the Addendum refers to Hub. “Documentation” refers to the documentation for Hub.
Other Applicable Terms
Governing Terms
Product Specific Terms
- “Product” or "Subscription Services" as used in the Addendum refers to the Blue Prism Cloud services.
- Customer will receive one (1) Development Digital Worker for the first five (5) or fewer Production Digital Workers Ordered, and one (1) additional Development Digital Worker for every additional five (5) Production Digital Workers Ordered over and above the first five (5). Subscriptions to Development Digital Workers are limited to development of Customer’s Process Automations only and not for live, production use.
Other Applicable Terms
Governing Terms
- General Terms AND
- Terms of Use Addendum (for hosted components) AND
- End User Addendum (for on-premises components)
Product Specific Terms
- “Product” as used in the Addenda refers to the Blue Prism Next Generation services.
- Notwithstanding any broader language in the Governing Terms, your right to use the Next Generation Hybrid RPA service for development purposes is capped at the number of development-specific licenses you have explicitly procured in an Order.
Other Applicable Terms
Governing Terms
- General Terms AND
- Terms of Use Addendum (for hosted components) AND
- End User Addendum (for on-premises components)
Product Specific Terms
- “Product” as used in the Addenda refers to Blue Prism WorkHQ Digital Workers.
- Notwithstanding any broader language in the Governing Terms, your right to use the Blue Prism WorkHQ Digital Workers service for development purposes is capped at the number of development-specific licenses you have explicitly procured in an Order.
Other Applicable Terms
Governing Terms
Product Specific Terms
- “Product” as used in the Addenda refers to Blue Prism WorkHQ Agentic Workflows.
Other Applicable Terms
Governing Terms
Product Specific Terms
- “Product” or "Subscription Services" as used in the Addendum refers to the Smart Vision services.
- By using the Product, you acknowledge that for the limited time that your Product process is being executed, your data will be processed in either the United States or the European Union, depending on which instance of the Product (US or EU) you select.
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Section 10. (Deletion of Personal Data) in the Data Processing Addendum is deleted and replaced with the following:
"Section 10. Blue Prism does not store images that are introduced by Customer for processing using SmartVision or the outputs from Customer’s use of SmartVision. This means that where a Customer introduces an image containing Personal Data for processing using SmartVision, Blue Prism will cease Processing such Personal Data once the relevant SmartVision process is complete. Therefore, there is no Personal Data for Blue Prism to return or delete during, or following termination of, the Agreement."
Other Applicable Terms
Governing Terms
Product-Specific Terms
- “Hosted Asset” as used in the Hosted Asset Terms refers to the AI Gateway services.
- By using the Hosted Asset, you acknowledge that your data will be processed in either the United States or the United Kingdom for the limited time that your Hosted Asset processes are being executed, depending on which instance of the Hosted Asset (US or UK) you select.
Other Applicable Terms
Governing Terms
Product Specific Terms
- “Product” or "Subscription Services" as used in the Addendum refers to the Automation Orchestrator service.
Other Applicable Terms
Governing Terms
Product Specific Terms
“Product” as used in the Addendum refers to Chorus BPM, formerly AWD. “Documentation” refers to the documentation for Chorus BPM.
Other Applicable Terms
Governing Terms
Product Specific Terms
“Product” as used in the Addendum refers to UX Builder. “Documentation” refers to the documentation for UX Builder.
Other Applicable Terms
- Global Customer Support Services Terms. NOTE: Only Production level support is available for this Product.
- On premises Third Party Processors
Governing Terms
Product Specific Terms
"Product" or “Subscription Services” as used in the Addendum refers to Chorus BPM, formerly AWD. “Documentation” refers to the documentation for Chorus BPM.
Other Applicable Terms
- Global Customer Support Services Terms
- Service Level Agreement
- Acceptable Use Policy
- Security Addendum
- Data Processing Addendum
- Chorus BPM and DA Third Party Processors
Governing Terms
Product Specific Terms
"Product" or “Subscription Services” as used in the Addendum refers to UX Builder. “Documentation” refers to the documentation for UX Bulder.
Other Applicable Terms
- Global Customer Support Services Terms NOTE: Only Production level support is available for this Product.
- Service Level Agreement
- Security Addendum
- Data Processing Addendum
- Chorus BPM and DA Third Party Processors
- Acceptable Use Policy
Governing Terms
General Terms for Document Automation and Chorus Business Process Management
Product Specific Terms
Product-Specific Terms for Document Automation
Other Applicable Terms
Document Automation Support and SLAs
Chorus BPM and DA Third Party Processors
Governing Terms
Product Specific Terms
- “Product” as used in the Addendum refers to Decipher. “Documentation” refers to the documentation for Decipher.
- Fair Usage Policy applies to your use
Other Applicable Terms
- Global Customer Support Services Terms (NOTE: Support is available at the Production Tier only)
- On premises Third Party Processors
Governing Terms
Product Specific Terms
- “Product” as used in the Addendum refers to Blue Prism Process Intelligence. “Documentation” refers to the documentation for Blue Prism Process Intelligence.
- “Timeline” means an individual business process with many possible variations to be analyzed by the Software that includes a historical sequence of uploaded data events, which permits an End User to understand the timeline of such data event.
- “Project” means a set of related or similar Timeline(s) which are to be analyzed with the Software, the scope of which is defined by the End User.
Other Applicable Terms
- Global Customer Support Services Terms (NOTE: Support is available at the Production Tier only)
- On premises Third Party Processors
Applicable to Next Generation and not Process Intelligence:
Next Generation - Third Party Processors
Governing Terms
NOTE: Hosted by ABBYY for Blue Prism
Product Specific Terms
- “Subscription Services” as used in the Addendum refers to Blue Prism Process Intelligence (hosted by ABBYY) services. “Documentation” refers to the documentation for Blue Prism Process Intelligence (hosted).
- “Timeline” means an individual business process with many possible variations to be analyzed by the Software that includes a historical sequence of uploaded data events, which permits an End User to understand the timeline of such data event.
- “Project” means a set of related or similar Timeline(s) which are to be analyzed with the Software, the scope of which is defined by the End User
Other Applicable Terms
Governing Terms
Product Specific Terms
- “Hosted Asset" refers to Blue Prism Assistant. “Documentation” refers to the documentation for Blue Prism Assistant.
Governing Terms
Other Applicable Terms
- Global Customer Support Services Terms (NOTE: Support is limited as described in the Application Modeller (BETA) Terms and Conditions)
- On premises Third Party Processors
Governing Terms
Product Specific Terms
Other Applicable Terms
Governing Terms
- General Terms AND
- Terms of Use Addendum (for hosted components) AND
- End User Addendum (for on-premises components)
Product Specific Terms
Other Applicable Terms
Governing Terms
Governing Terms
Product Specific Terms
- “Asset” as used in the Asset Terms refers to asset being licensed. “Documentation” refers to the documentation for that asset.
Governing Terms
Product Specific Terms
- “Asset” as used in the Asset Terms refers to asset being licensed. “Documentation” refers to the documentation for that asset.
Governing Terms
Product Specific Terms
- “Hosted Asset” as used in the Hosted Asset Terms refers to the hosted asset being licensed. “Documentation” refers to the documentation for that hosted asset.
Governing Terms
On-Premises Early Access Terms and Conditions
Special Data Processor Terms (please note that processing of personal data is strictly prohibited absent advance written permission from Blue Prism).
Product Specific Terms
Product-specific terms for each Early Access offer can be found in that offer’s data sheet.
Governing Terms
Hosted Early Access Terms of Use
Special Data Processor Terms (please note that processing of personal data is strictly prohibited absent advance written permission from Blue Prism)
Product Specific Terms
Product-specific terms for each Early Access offer can be found in that offer’s data sheet.
Governing Terms
Statements of work detail the specifics of any given engagement.
The following documents are incorporated into the agreement when applicable:
- Professional Services Security Addendum
- Professional Services Data Processing Supplement
- Professional Services Third Party Processors
- Japan Addendum
Governing Terms
Statements of Work detail the specifics of any given engagement.
The following documents are incorporated into the agreement when applicable:
Governing Terms
Product Specific Terms
“Asset” as used in the Asset Terms refers to Capture. “Documentation” refers to the documentation for Capture.
Governing Terms
Product Specific Terms
“Asset” as used in the Asset Terms refers to a Power Pack for Salesforce. “Documentation” refers to the documentation for Power Pack for Salesforce.
Governing Terms
Blue Prism Asset Terms (Modifiable Assets)
Product Specific Terms
“Asset” as used in the Asset Terms (Modifiable Assets) refers to Accelerators for use with SAP ERP. “Documentation” refers to the documentation for Accelerators for use with SAP ERP.
Governing Terms
Governing Terms
Please note that processing of personal data is not permitted absent advance written permission from Blue Prism.